In appreciation of our tenth anniversary, we are offering Half-Price Artificial Plants.
  • 07753314008; jenny@hedgedin.co.uk
  • WEEK DAY FROM 8:30 AM TO 14:30 PM

Shipping policy

Thank you for visiting and shopping at Hedgedin. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All artificial hedge panels and green wall orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Therefore, pre-10 am, noon, and Saturday deliveries incur extra charges.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 Standard Parcel Next Working Day Delivery £8.40
Large Parcel 1-3 Working Day Delivery £24.00
Pallet Shipping  £84.00

Delivery delays can occasionally occur.
* Overnight delivery is only available for orders with delivery addresses within the mainland United Kingdom.

Hedgedin does not ship to P.O. boxes or APO/FPO addresses

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email containing your order's tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Hedgedin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (tariffs, taxes, etc.).

Damages

Hedgedin is liable for any products damaged or lost during shipping. Please contact us to file a claim if you received your damaged order.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.K.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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